Our motto is charting a course - guiding your journey. Our training does exactly that. We have training materials, including our newly published Procedures Manual, ready to go to equip you and your team to make the most of your self storage journey.
Our newly published Procedures Manual was created with owners, operators, and managers in mind. Melissa Huff brought her considerable experience to the forefront as she crafted each section. Whether you have an onsite manager, run self storage remotely, or something in between, this manual covers everything from phone skills to maintenance to auctions. Read more about the Manual and order your copy here.
Training is essential for keeping your team on the same page regarding how your self storage facility is operated. We will work with you to craft a custom training session or series to make sure your team is ready to go with your best practices and the message you want to send to your customers. In-person and virtual sessions are available. Contact us today to take advantage of this unique training experience.
"Melissa’s hand book is a wealth of knowledge and provided a great foundation for our organization. Storage is not rocket science, but people are messy and every storage company needs strong processes and procedures. This is a wonderful tool to help you build a rock solid foundation."
