by Melissa Huff (Originally Published in ISS Magazine)
While some self-storage operators are hesitant about charging customer fees, it’s a common practice across most industries and a healthy approach to business management. The key is to understand what fees to assess and when, and how much they should be. This article explains those things as well as why the practice is so important.

Operating a profitable self-storage business isn’t all about rent increases. Though rate management has been top-of-mind for most facility operators following the pandemic years, there are other ways to positively impact facility revenue. For example, why not bolster your bottom line with smart fee management?
Customer fees are an essential part of self-storage operation, as they help maintain the financial health of the business. They not only offset administrative and other costs, they encourage timely rent payments while discouraging delinquent behavior. Fees can improve cash flow and ensure the company remains sustainable...(read more at ISS Magazine)
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