Third-Party Management
Lighthouse Storage Solutions runs your facility like it's our own — operations, revenue, and marketing under one roof. You own the asset. We grow it.
We are a full-service third-party management firm built by hands-on storage operators. In 2027, we're acquiring the management portfolio of Haviland Storage Services — placing Lighthouse among the nation's top 50 operators.
Everything Your Property Needs Under One Roof
We handle the full scope of running a self-storage facility — from the front counter to the P&L. Our services are modular for consulting clients and comprehensive for fully managed properties, so owners get exactly the level of support they need.
Operations & Facility Management
Day-to-day facility operations, quality-assurance site visits and audits, utility oversight, vendor coordination, and technology and software support including virtual and remote management for owners who aren't on site.
Revenue & Financial Management
Revenue and rate management, bookkeeping and billing, income and expense reporting, yearly budgeting, and clear owner and investor reporting so you always know how your property is performing.
Marketing, Web & Online Presence
Marketing strategy and execution, website design and online-presence strategy, Google Business Profile optimization, and social media and SEO management.
People & HR
Employee hiring and training programs, HR support and handbook development, job-description packages for recruiting, and legal-compliance assistance to keep your team and your facility protected.
Growth & Advisory
Competitor and market studies, new-store opening and lease-up support, expansion and growth advisory, portfolio management, KPI tracking, financial and operational audits, and drone photography that shows your property at its best.
Our A-Z Services
From Audits to Zero-stress management, here's the full range of what Lighthouse delivers for managed properties: •A — Audits (financial, operational, compliance) •B — Bookkeeping & Billing •C — Competitor & Market Studies •D — Drone Photography •E — Employee Hiring & Training Programs •F — Facility Operations •G — Google Business Optimization •H — HR Support & Handbook Development •I — Income & Expense Reporting •J — Job Description Packages (for recruiting) •K — Key Performance (KPI) Tracking •L — Legal Compliance Assistance •M — Marketing Strategy & Execution •N — New Store Opening / Lease-Up Support •O — Owner / Investor Reporting •P — Portfolio Management •Q — Quality Assurance Reviews •R — Revenue Management •S — Social Media & SEO Management •T — Technology Integration & Software Support •U — Utility Oversight & Vendor Coordination •V — Virtual Support & Remote Management •W — Website Design & Online Presence Strategy •X — Xpansion Planning (growth advisory) •Y — Yearly Budgeting •Z — Zero-Stress Turnkey Management Solutions
Why Owners Choose Lighthouse
Operators, not just administrators.
Our leadership came up through on-site management and portfolio operations. We know what drives occupancy and NOI because we've done the work ourselves.
Transparency you can act on.
Clean books, clear reporting, and KPI tracking mean no surprises, just a real-time view of how your asset is performing and where the next dollar comes from.
Continuity you can trust.
With the Haviland portfolio joining Lighthouse and Sue Haviland advising the team, owners get the best of both: seasoned, familiar operations backed by a growing, forward-looking company.
The Team
Melissa Huff
Operations
Josh Huff
Marketing
Sue Haviland
Operations
Kylie Haviland-Smith
Marketing, HR